Shipping policy

Shipping & Order Fulfillment Policy

We are dedicated to providing a smooth and reliable delivery experience for all orders. Below you will find detailed information about order processing, shipping methods, fees, and tracking procedures.

1. Order Handling & Fulfillment Window

Orders are dispatched directly from our fulfillment warehouse. Standard processing requires [1–2] business days. Please note that orders placed on weekends or official holidays will be queued for processing on the next business day.

2. Shipping Rates & Delivery Timelines

Estimated transit times begin once your parcel has been picked up by the carrier:

Standard Air Express: [15–20] business days — [Free on orders over $200]

Priority Premium Courier (DHL / FedEx / UPS): [5-7] business days — [$20]

3. Real-Time Tracking

Once your order leaves our warehouse, an automated shipping confirmation containing a direct parcel tracking link will be emailed to you. Please allow [24–48] hours for the courier network to update the initial tracking status.

4. Import Taxes, Customs & Duties

Unless explicitly stated during checkout, product prices do not include international import duties, VAT, or local customs clearance fees. Any additional tariffs levied by the destination country's customs office are the sole responsibility of the customer.

5. Address Adjustments & Non-Delivery

Please ensure your delivery details are accurate before submitting your purchase. If a shipment is returned to us due to an incorrect or incomplete address, or failure to collect from local postal services, re-shipping charges may apply.